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Legal Center

FOR ADEPT CLOUD CUSTOMERS

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This is the central hub for legal terms that apply to Adept Cloud customers. Our goal is to give you the legal clarity you need to operate and grow confidently with Adept Cloud. Together, the terms outlined below make up the Synergis Customer Terms of Service, and apply to you as a Synergis customer based on the products and services you use.

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Adept Cloud Customer Terms of Service:

This agreement covers the core legal and commercial terms for your use of Adept Cloud. If you're a customer — or still deciding whether to become one — it's worth setting aside some time to read it through.

 

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Adept Cloud Data Processing Agreement

This agreement explains how we process your data. It includes the EU Standard Contractual Clauses, which provide recognized safeguards for transfers of personal data from Europe to the United States.

 

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Adept Cloud Product-Specific Terms

This part of your customer agreement covers the additional terms for specific pieces of Adept Cloud — your Plan and Assets, our uptime commitment, professional services and support, and third-party integrations.

 

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Adept Cloud Services Catalog

This services catalog is your guide to understanding Adept Cloud professional services, including scope, shared responsibilities, and terms. Topics covered include onboarding services for new customers, transition services for existing Adept On-Premise customers, ongoing technical consulting services, and remote administration services.

 

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Acceptable Use Policy

Our Acceptable Use Policy is the agreement on responsible use of Synergis products and services. It's part of your Customer Terms of Service — a shared set of expectations that keeps use lawful and fair to other customers.

 

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